Terms and Conditions

Effective Date: September 2024

Welcome to The Fragrance Outlet! These Terms and Conditions (“Terms”) govern your access to and use of our website www.thefragranceoutlet.ca (the “Site”), and any purchases you make through our Site or in our store. By using our Site or making a purchase, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our Site.

1. Use of the Site

Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this Site. By using the Site, you represent and warrant that you meet these requirements.
Account: You may be required to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account information and password, and for all activities that occur under your account.

2. Product Information

Accuracy: We strive to ensure that product descriptions, pricing, and availability are accurate and up-to-date. However, we do not guarantee that the information on our Site is error-free. In the event of an error, we reserve the right to correct it and update your order accordingly.
Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time without notice.

3. Orders and Payment

Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or reject any order for any reason, including errors in pricing, product availability, or suspicion of fraud.
Payment: Payment must be made at the time of purchase. We accept major credit cards and other payment methods as specified on the Site. Prices are listed in Canadian dollars and are subject to applicable taxes and shipping fees.

4. Shipping and Delivery

Shipping: We offer shipping within Canada. Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays caused by carriers or factors beyond our control.
Risk of Loss: Title to and risk of loss for products pass to you upon delivery to the shipping carrier.

5. Returns and Refunds

Returns: We accept returns within [number of days] days of purchase, provided the products are unused, in their original packaging, and accompanied by proof of purchase. Certain items, such as clearance or final sale items, may not be eligible for return.
Refunds: Refunds will be issued to the original payment method within [number of days] days of receiving the returned products. Shipping fees are non-refundable.

6. Intellectual Property

All content on the Site, including text, images, logos, and trademarks, is the property of The Fragrance Outlet or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, The Fragrance Outlet shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products, including but not limited to loss of profits, data, or other intangible losses.

8. Governing Law

These Terms and your use of the Site are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Alberta.

9. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on our Site with the updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

The Fragrance Outlet
9499 137 Ave NW, Edmonton, AB T5E 4E3
(780) 982-1070